Privacy Policy

At YouX (“YouX”, “we”, or “us”), protecting our customers’ privacy is one of our highest priorities. We treat data protection responsibilities with the utmost seriousness.

To provide services to registered users, we collect and maintain certain personal information, which is used to grant access to our digital asset trading platform, API, products, and features (collectively, the “Services”). This Privacy Policy explains how we collect, use, and protect personal information when delivering our Services.

YouX may update this Privacy Policy as required. Any changes will be published on the homepage of our website. If you have any questions, you are welcome to contact us at any time.

This Privacy Policy applies to personal data collected through YouX websites, mobile applications, client programs, mini-apps, and other platforms developed for YouX Services. It also applies to platforms operated by YouX affiliates within our ecosystem. “YouX Operators” refers to the entities (legal or otherwise) that operate and provide YouX Services. References to “YouX” include all such operators.

If you are a YouX customer or user, this Privacy Policy applies alongside our business terms and any agreements between you and us. If you are not a customer but use our website, this Privacy Policy also applies, along with our Cookie Policy.

Collection and Use of Personal Information

By registering for and using YouX Services, you consent to the collection and use of personal data. The types of information we may collect include:

• Contact details (e.g., name, email, phone number)

• Government-issued ID or passport information for identity verification (KYC/AML compliance)

• Device and internet-related information (e.g., IP address, MAC address)

• Financial details necessary for processing payments and account verification

• User-submitted documents and information from public databases

We use this information to:

• Provide and personalize Services

• Verify identity and prevent fraud

• Communicate with users

• Manage, improve, and secure our platform

Fraud Prevention and Authorized Use

During registration and service use, we may request additional details such as phone number and bank account information. These details help confirm identity and allow YouX to provide certain features, rewards, or promotions.

YouX does not collect sensitive personal data that infringes on human rights without explicit prior consent. Any such data, if required, will only be used for the stated purpose and never disclosed improperly.

Sharing and Disclosure of Information

We do not share personal data with third parties without user consent, except in the following circumstances:

• When required by applicable law or legal process

• When the user has given prior consent

• To enforce YouX Terms of Service

• To protect the legal rights of users or YouX

• To settle service-related payments

• For statistical, academic, or market research, but only in anonymized form

• With YouX subsidiaries or partners, but only with prior notification and user consent

Users can refuse consent for such sharing, in which case personal data will not be transferred.

User Rights and Data Management

• Users may log in to update their personal information at any time.

• Requests to modify or delete information can be submitted via email or in writing, subject to verification.

• Identity details such as user ID and real-name verification records cannot be changed.

• Users may terminate agreements and request that YouX stop sharing data with third parties, provided valid proof of identity is submitted.

Access Permissions

• Photos & Camera: Our app may request access to your camera or photo gallery only when updating a profile picture. We do not access, scan, or store any other images.

• Fingerprint (Biometric Authentication): Our app may request access to your device’s biometric authentication system for secure logins. YouX does not store biometric data; all processing occurs locally on your device.

Cookies

YouX uses cookies to provide customized services. Users may manage cookies via their browser settings (e.g., accept all, prompt per session, or reject all). Please note that rejecting all cookies may prevent full use of YouX Services.

Security Measures

To protect personal data, YouX has implemented technical and organizational safeguards, including:

• Strict personnel access controls and training

• Regular audits of data management practices

• Encrypted storage and secure transmission of sensitive data

• Firewalls, intrusion detection systems, and anti-hacking technologies

• Regular system security testing and reviews

Protection of Children

YouX does not knowingly collect data from children under 13 without parental or guardian consent. If such data is discovered, it will be deleted immediately.

Contact Information

If you have questions or concerns about privacy or data protection, please contact our customer service team or email us at the address provided on our website. We will respond promptly.

⚠️ Reminder: By registering and using YouX Services, you agree to the terms of this Privacy Policy and consent to the collection and use of your personal data as described herein.